Koola Capital Security Policy
At Koola Capital, we are committed to ensuring that your information is safe and secure. We take security seriously and have implemented robust policies and practices to protect both your personal and financial information. This document outlines the security measures we have in place to safeguard your data while using our services.
1. Data Encryption
All sensitive information, including your personal and financial data, is encrypted using industry-standard encryption protocols. Koola Capital uses Secure Sockets Layer (SSL) and Transport Layer Security (TLS) to ensure that all data transmitted between you and our website is protected from unauthorized access.
2. Secure Payment Processing
We use trusted, PCI DSS (Payment Card Industry Data Security Standard) compliant payment gateways to process transactions. This ensures that your payment details are securely encrypted and transmitted for processing, protecting them from fraud and misuse.
3. User Authentication and Access Control
We implement strong authentication procedures to ensure only authorized users can access sensitive data. This includes requiring secure passwords and multi-factor authentication (MFA) where appropriate.
4. Data Storage and Protection
Your personal data is securely stored in compliance with the Protection of Personal Information Act (POPIA). We use encrypted databases to store your information and apply strict access controls to ensure that only authorized individuals can view your data.
5. Vulnerability Management
Our systems are regularly updated to protect against vulnerabilities. We monitor and address any potential risks, ensuring that our platform remains secure at all times.
6. Fraud Prevention and Detection
Koola Capital regularly monitors transactions for suspicious activity. Should we detect any fraudulent activity, our team will act promptly to protect your account and prevent unauthorized transactions.
7. Incident Response
In the unlikely event of a security breach, Koola Capital has an incident response team that will immediately address the issue. We will notify affected users in a timely manner and take all necessary actions to secure our systems and your data.
8. User Responsibilities
While Koola Capital takes extensive measures to ensure the security of your data, we also encourage our users to take steps to protect themselves:
● Use strong, unique passwords for your Koola Capital account and update them regularly.
● Avoid using public or unsecured Wi-Fi networks when accessing your account.
● Enable two-factor authentication (2FA) when available.
9. Compliance with Local Laws
Koola Capital adheres to all applicable South African data protection and financial security laws, including POPIA. Our payment processing partners are also compliant with relevant legal and industry standards to ensure the highest level of security for your transactions.
10. Updates to this Policy
We may update this Security Policy from time to time to reflect changes in our practices or industry standards. Any updates will be posted on our website, and we encourage you to review the policy periodically.
For any questions or concerns regarding this Security Policy, please contact us at:
Email: oliver@koolacapital.co.za
1. Data Encryption
All sensitive information, including your personal and financial data, is encrypted using industry-standard encryption protocols. Koola Capital uses Secure Sockets Layer (SSL) and Transport Layer Security (TLS) to ensure that all data transmitted between you and our website is protected from unauthorized access.
2. Secure Payment Processing
We use trusted, PCI DSS (Payment Card Industry Data Security Standard) compliant payment gateways to process transactions. This ensures that your payment details are securely encrypted and transmitted for processing, protecting them from fraud and misuse.
3. User Authentication and Access Control
We implement strong authentication procedures to ensure only authorized users can access sensitive data. This includes requiring secure passwords and multi-factor authentication (MFA) where appropriate.
4. Data Storage and Protection
Your personal data is securely stored in compliance with the Protection of Personal Information Act (POPIA). We use encrypted databases to store your information and apply strict access controls to ensure that only authorized individuals can view your data.
5. Vulnerability Management
Our systems are regularly updated to protect against vulnerabilities. We monitor and address any potential risks, ensuring that our platform remains secure at all times.
6. Fraud Prevention and Detection
Koola Capital regularly monitors transactions for suspicious activity. Should we detect any fraudulent activity, our team will act promptly to protect your account and prevent unauthorized transactions.
7. Incident Response
In the unlikely event of a security breach, Koola Capital has an incident response team that will immediately address the issue. We will notify affected users in a timely manner and take all necessary actions to secure our systems and your data.
8. User Responsibilities
While Koola Capital takes extensive measures to ensure the security of your data, we also encourage our users to take steps to protect themselves:
● Use strong, unique passwords for your Koola Capital account and update them regularly.
● Avoid using public or unsecured Wi-Fi networks when accessing your account.
● Enable two-factor authentication (2FA) when available.
9. Compliance with Local Laws
Koola Capital adheres to all applicable South African data protection and financial security laws, including POPIA. Our payment processing partners are also compliant with relevant legal and industry standards to ensure the highest level of security for your transactions.
10. Updates to this Policy
We may update this Security Policy from time to time to reflect changes in our practices or industry standards. Any updates will be posted on our website, and we encourage you to review the policy periodically.
For any questions or concerns regarding this Security Policy, please contact us at:
Email: oliver@koolacapital.co.za
Koola Capital (Pty) Ltd Reg. No 2021/ 602709/07 is a registered credit provider NCRCP 15417
General disclaimer: The content of Koola does not constitute legal, tax or financial advice nor does it necessarily reflect the views of our management, staff, contributors or suppliers. Even though every endeavour has been to ensure the accuracy of the information provided, we cannot be held liable for any errors or omissions. By using this website you agree to accept this and abide by our Terms and Conditions that were accept by you when you joined.
100 Voortrekker Road, Salt River, Cape Town | +27 82 528 3606 | Oliver@koolacapital.co.za