Koola Capital Privacy Policy
Welcome to Koola Capital. Your privacy is important to us, and we are committed to safeguarding the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
● Personal identification information: Name, identity number, registration number (for companies), date of birth, marital status, nationality, and other identifiers.
● Contact details: Email address, physical address, phone number.
● Financial information: Revenue, income, expenses, assets, bank account details, and financial transaction history.
● Geolocation data: Location data derived from devices or internet use.
● Marketing preferences: Information about how you prefer to be contacted and any consent provided for marketing.
● Repayment behaviors.
2. How We Collect Your Information
We collect your information through the following channels:
● Directly from you when you interact with our Website & WhatsApp mobile platform, or apply for our services.
● From public sources such as company registers and social media.
● From third-party service providers such as credit bureaus, online service providers, and regulators.
3. Purpose of Collecting Your Information
We collect and process your information for the following purposes:
● Assess and process your applications for funding solutions.
● Conduct credit assessments and scoring.
● Manage and maintain your account.
● Communicate with you regarding your requests or inquiries.
● Enforce our agreements and comply with legal and regulatory requirements.
● Conduct market research and behavioral analysis.
● Manage promotions, surveys, and customer satisfaction initiatives.
4. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
● Performance of a contract: To provide you with the services you requested, including processing applications.
● Legitimate interests: For internal business operations, including analytics, marketing, and customer feedback.
● Legal obligations: Compliance with laws such as the National Credit Act, the Consumer Protection Act, and the Protection of Personal Information Act (POPIA).
5. How We Share Your Information
We may share your information with:
● Service providers assisting us in providing services, including payment processors and credit bureaus.
● Government and regulatory authorities as required by law or court order.
● Affiliates and business partners when necessary to provide you with additional services.
● We ensure that third parties handling your data adhere to strict confidentiality and privacy standards.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If no longer needed, we will take reasonable steps to securely destroy or anonymize your data.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, firewalls, and secure storage systems.
8. Your Rights
As a data subject, you have the following rights:
● Access and correction: You may request to access or correct your personal information at any time.
● Objection: You may object to the processing of your personal information in specific circumstances.
● Withdrawal of consent: You may withdraw your consent to marketing or processing at any time.
● Data portability: You can request a copy of your personal data in a readable format.
9. Cookies and Tracking Technologies
Our website currently does not use cookies, but may use cookies to improve user experience. Cookies collect anonymous data such as browser type and usage patterns. You may opt out of cookies by adjusting your browser settings, but this may affect your ability to use certain features of our site.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Please check our website regularly for updates. Your continued use of our services following the posting of changes constitutes acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Koola Capital
Address: 100 Voortrekker Road, Salt River, Cape Town, 7925.
Email: oliver@koolacapital.co.za
Phone: +27825283606
1. Information We Collect
We may collect the following types of personal information:
● Personal identification information: Name, identity number, registration number (for companies), date of birth, marital status, nationality, and other identifiers.
● Contact details: Email address, physical address, phone number.
● Financial information: Revenue, income, expenses, assets, bank account details, and financial transaction history.
● Geolocation data: Location data derived from devices or internet use.
● Marketing preferences: Information about how you prefer to be contacted and any consent provided for marketing.
● Repayment behaviors.
2. How We Collect Your Information
We collect your information through the following channels:
● Directly from you when you interact with our Website & WhatsApp mobile platform, or apply for our services.
● From public sources such as company registers and social media.
● From third-party service providers such as credit bureaus, online service providers, and regulators.
3. Purpose of Collecting Your Information
We collect and process your information for the following purposes:
● Assess and process your applications for funding solutions.
● Conduct credit assessments and scoring.
● Manage and maintain your account.
● Communicate with you regarding your requests or inquiries.
● Enforce our agreements and comply with legal and regulatory requirements.
● Conduct market research and behavioral analysis.
● Manage promotions, surveys, and customer satisfaction initiatives.
4. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
● Performance of a contract: To provide you with the services you requested, including processing applications.
● Legitimate interests: For internal business operations, including analytics, marketing, and customer feedback.
● Legal obligations: Compliance with laws such as the National Credit Act, the Consumer Protection Act, and the Protection of Personal Information Act (POPIA).
5. How We Share Your Information
We may share your information with:
● Service providers assisting us in providing services, including payment processors and credit bureaus.
● Government and regulatory authorities as required by law or court order.
● Affiliates and business partners when necessary to provide you with additional services.
● We ensure that third parties handling your data adhere to strict confidentiality and privacy standards.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If no longer needed, we will take reasonable steps to securely destroy or anonymize your data.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, firewalls, and secure storage systems.
8. Your Rights
As a data subject, you have the following rights:
● Access and correction: You may request to access or correct your personal information at any time.
● Objection: You may object to the processing of your personal information in specific circumstances.
● Withdrawal of consent: You may withdraw your consent to marketing or processing at any time.
● Data portability: You can request a copy of your personal data in a readable format.
9. Cookies and Tracking Technologies
Our website currently does not use cookies, but may use cookies to improve user experience. Cookies collect anonymous data such as browser type and usage patterns. You may opt out of cookies by adjusting your browser settings, but this may affect your ability to use certain features of our site.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Please check our website regularly for updates. Your continued use of our services following the posting of changes constitutes acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Koola Capital
Address: 100 Voortrekker Road, Salt River, Cape Town, 7925.
Email: oliver@koolacapital.co.za
Phone: +27825283606
Koola Capital (Pty) Ltd Reg. No 2021/ 602709/07 is a registered credit provider NCRCP 15417
General disclaimer: The content of Koola does not constitute legal, tax or financial advice nor does it necessarily reflect the views of our management, staff, contributors or suppliers. Even though every endeavour has been to ensure the accuracy of the information provided, we cannot be held liable for any errors or omissions. By using this website you agree to accept this and abide by our Terms and Conditions that were accept by you when you joined.
100 Voortrekker Road, Salt River, Cape Town | +27 82 528 3606 | Oliver@koolacapital.co.za